We believe the building process starts before the ground is broken. Working with local designers and architects, we are able to ensure your home is built to your specifications and budget. Throughout the build, there is always an emphasis on the end result and the complete home. This includes provisions and consideration of structure, surroundings, landscaping, views, pools, water features and access to the property.
We should never compromise the integral and crucial components of a structure. We use the highest quality products available for foundations, framing, ground works and mechanical. With backgrounds in the framing industry, we are well aware of the components in the building process that should never be compromised. Over the years, this philosophy has ensured a low amount of customer call backs and a high level of customer satisfaction. We are proud of the fact that in our many years in business we have never had a customer claim through our warranty provider.
Our commitment is to complete transparency of the cost to build your home. In all of our builds, customers are provided with copies of all invoices and spread sheets on a monthly basis. Project costs are updated monthly on an easy to read spread sheet designed for our quoting and budgeting process. Our goal is to keep the customer well informed and confident in our integrity and transparency.
We have long standing relationships built on trust and quality with our trades and employees. The basis of that relationship is that we our confident in the quality and integrity of our trades. The result of these long term relationships is a high level of workmanship and a built up trust. We know our trades are fair and honest and consistently have outstanding relationships with our clients.
The Tradition and Warranty:
Heartwood Homes is known throughout the North Okanagan as a builder with a history of high quality workmanship. The foundation of that reputation is that we believe in providing the best workmanship for our clients not for financial reasons but as a core value. We truly care about ensuring good value is given for the services we provide. And our commitment is to exceed our warranty provider’s coverage for any issues or deficiencies that might arise. Not to mention we are backed by the highest level of service and warranty in the building industry. St Paul Guarantee was the first and most reputable warranty provider when British Columbia adopted